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ABOUT THE CHOIR WITH NO NAME

The Choir with No Name has been running choirs involving people impacted by homelessness and marginalisation since 2008, and we currently have choirs in Birmingham, Liverpool, London, Cardiff, Coventry, Sheffield and Brighton. We were founded on the premise that singing makes you feel good; it distracts you from all the nonsense in life and helps you to build confidence, skills and genuine, long-lasting friendships. Each choir gets together to rehearse every week and share a meal together at the end of rehearsal. Our values are family, fun, inclusion and integrity.

Job Purpose

We are looking for a highly motivated and creative manager for our London choir involving people impacted by homelessness. You’ll be part of a supportive team at CWNN and will work closely with our choir director to deliver fun, inclusive, welcoming rehearsals and gigs throughout the year.  

This is an exciting and varied role working with our choir members and volunteers to support the safe running of weekly rehearsals, as well as delivering regular gigs and outreach workshops across London (and beyond!).  You will need to be available to attend Monday night rehearsals in Stoke Newington London and have an understanding of working with people who have experienced complex trauma. We are looking for someone with impeccable organisational skills and the ability to multitask, as well the ability to take a creative approach to delivering inclusive group activities. Experience in volunteer and project/event management is desirable, as is a love of music and an understanding of the positive impact of singing together. 

We particularly welcome applicants from people with lived experience of homelessness.

• Reports to: Head of Programmes (Choir with No Name)

• Hours: Part time (20 hours per week) 

• Location: Weekly rehearsals in Stoke Newington and travel across London and beyond when required

• Salary: £35,057.32 (pro rata) 

• Annual leave: 25 days per year, pro rata, increasing 1 day per year pro rata with each year of service (to a maximum of 30 days)

• Employee benefits: Employee assistance programme, flexible working

• Contract: One-year fixed term with possibility of extension 

DEADLINE FOR APPLICATIONS: 9am Monday Sept 22nd 2025

JOB DESCRIPTION

Member recruitment and liaison

1. Develop boundaried and positive relationships with members, being the first point of contact for potential and existing choir members. 

2. When appropriate signpost or refer members to specialist services and act as Safeguarding lead for the London choir using trauma informed approaches.    

3. Lead with the choir director and developing and upholding a strength based and coproduced culture within choir, ensuring members can take part at every level. 

Rehearsal and Volunteer Management

1. Lead on all aspects of running a smooth rehearsal (except the musical bits!)  

2. Oversee and communicate the activities rota for rehearsals and gigs. 

3. Recruit and line manage people who take on roles within the choir, including supporting volunteers in building positive relationships with choir members. 

4. Arrange induction and training for people taking on roles alongside our Community Participation Manager. 

5. Be responsible for the health and safety and food hygiene at choir. 

Gigs and workshops

1. Arrange and promote regular gigs for the London choir, in partnership with the Choir Director.  

2. Events manage effective running of 6 to 9 gigs across the year.   

3. Arrange regular outreach workshops within the homeless, mental health and other relevant communities.  

Administration

1. Lead on collecting impact data for the London choir.  

2. Follow operational policies and procedures consistently and help to keep them relevant and up-to-date.  

3. Contribute to measuring the social impact of the choir through conducting member surveys/focus groups and compiling results. 

4. Complete quarterly reports.  

5. Be responsible for the London choir budget, ensuring spending is reasonable and in line with predicted costs. 

6. Send regular updates to CWNN and be included on national communications, get involved with communicating your successes to your local community (via social media). 

PERSON SPECIFICATION

Knowledge and Skills

Essential

• Commitment to our vision, mission, and values at CWNN and a passion for the choir and its members’ potential. 

• Demonstrate an understanding and knowledge of working with people who have experienced complex trauma. 

• Good understanding of coproduction, strength-based working and psychologically informed environments. 

• The ability to act calmly and decisively in emergencies, and to work positively with people who have often experienced complex trauma. 

• Highly motivated self-starter with initiative to make things happen. 

• Highly organised and methodical. 

• Ability to keep accurate financial records. 

• IT literate (Microsoft Office including Word and Excel and Teams) 

• Compassion and respect for all members of society, including a commitment to equity of opportunity. 

Highly desirable

• A love of music! 

• Experience of co-production and working in a co-produced way. 

• Previous experience of safeguarding adults at risk of abuse. 

• Knowledge of the principles and methods of impact measurement. 

• Proven experience of volunteer management and budget planning. 

Desirable

• Knowledge of the homelessness sector in London. 

• Excellent written communication skills. 

• Experience of managing events. 

HOW TO APPLY

In the interest of a non-biased approach to recruitment, all applications will be anonymised before they reach the selection panel.  We are not, at this stage, asking for information about your work experience or education, we are only seeking the answers to questions that will demonstrate the skills required to deliver the role.   

Please follow these steps: 

1. Copy and paste the questions on the final page of this document onto a separate Word document. 

2. Answer the questions, trying not to use more than 300 words per question.   

3. Don’t put your name or any identifying information on the document.   

4. Email the document as an attachment to info@choirwithnoname.org, by 9am 22nd September.  Include your phone number in the email.   

5. If you are shortlisted, you will be invited to an interview on the 29th September. 

If you have access needs that make any aspect of the application process difficult, please contact us at info@choirwithnoname.org and we will make reasonable adjustments.  You can also use this email address if you have any questions about the process.   

Thank you so much for your interest in working with us at the Choir with No Name, and good luck with your application! 

APPLICATION QUESTIONS

Try not to use more than 300 words per question – thank you.  Don’t feel you need to use the full word limit if you can answer more succinctly. 

1. Why is the Choir with No Name London where you want to be, and why now?  

2. Can you tell us about when you have supported or advocated for a vulnerable adult.  What was the outcome, and would you have done anything different next time? 

3. This is a varied and challenging role.  It will be fun, but also sometimes difficult.  You will have conflicting priorities, and you will need to address them within your part time hours.  Can you tell us how you would meet the expectations of the role whilst being boundaried with your time.  

4. As part of this role you will need to manage and support people who take on roles at choir.  They will be volunteering their time.  Can you let us know about how you would ensure they know what they should be doing, and they feel valued and enjoy taking part.  Use examples of what you have done before, if that helps.   

5. Scenario: You receive a call from a distressed member of the choir.  They say another member has sent them threatening text messages.  They don’t know why this has happened but want it to stop.  What steps would you take to ensure everyone was safe and supported?